The Student Services Hub is located behind reception in the Chesters building. If at any point while at college, a student needs support, this is the area to visit. The Student Services Hub also has a quiet room for students to step out of college life, a 'Grab and Go' shop, to support students with food, clothing for interviews and sanitary products. The Wellbeing room can be found within the Hub, while many external agencies are also located here to offer advice and support. Our Safeguarding team is also available in this area.

Our aim is to support you on the journey to your dream job, and we have a team of fully qualified impartial careers advisors ready to meet your needs. All students at the college are entitled to high quality and independent 1:1 careers guidance to support them in acquiring the knowledge, skills, attitudes and attributes to manage their life, learning and work. Appointments with careers advisors can be made via the Student Services Hub.

The college has a specialist team of Learning Support Assistants (LSA’s) available to provide dedicated support to students who require it. It is essential that students who require additional support should notify the college of any learning difficulty or disability before starting any course.

Support is also available for any student who requires assistance with English, maths or language skills by specialist Learning Assistants (LA’s). Support can also be given via Study Hubs and the English and Maths Success Centre.

Financial support is available to students who face the greatest barriers to entering, continuing and succeeding in Further Education. For 16-18 year-olds, funds are provided by the Education and Skills Funding Agency (ESFA) to colleges and then distributed to those students whose effective participation in education and training may not be possible without the provision of appropriate levels of financial support.

If you are aged 16 to 19 and studying a full or part-time course you may be eligible to apply for a Student Maintenance Allowance. As part of the SMA bursary, you will also be eligible for free transport to and from college.

Students aged 16 to 18 who received free meals at school will be able to apply for a meal deal voucher to use on campus. If you are aged 19 to 25 and are subject to a Learning Difficulty Assessment (LDA) or Education Health and Care Plan (EHC Plan) and ESF students aged 16 to 18 are also entitled to a free meal depending on whether you meet the proposed criteria.

We provide a wide variety of play and learning opportunities for children under five years of age at the childcare centre at our Queen’s Gardens campus. For more information, please call our Childcare Centre Manager on 01482 598931.

Pet Therapy is a popular therapeutic approach that has long been accepted as a powerful aid in offering psychological, emotional, social and physical support for students. With this in mind, we are proud to introduce Angel, our new Learning Support Dog.

Angel is a Labrador Cross who was abandoned as a puppy before being rehomed with Zailie Barratt - Director of Learner & Customer Support Services at the college - when she was ten months old. Angel is now 15 and loves to enjoy life, long walks, occasional treats and, most of all, she likes to be stroked.

Angel’s dog breed is known for its mild temperament. She has been assessed by a canine specialist and, although there is never a guarantee that any dog will not bite, Angel has been assessed as being of mild temperament and suitable to come into college to aid the development of our students.

Angel will walk around the college site with a handler at all times and will aim to help calm, build confidence and bring enjoyment to our students who may be experiencing issues with anxiety for whatever reason.

Whether it is a drop-in session or a one-to-one appointment, Angel will be on hand to soak up the stresses of college and everyday life. Students can benefit educationally and emotionally, increase their understanding of responsibility and develop empathy and nurturing skills through contact with a suitable, calm dog.

Hull College and its grounds remain a no dogs site; however, special consideration is given to Angel and she will be clearly identifiable, wearing a ‘Service Dog’ vest and harness. The welfare of both Angel and our students are always at the forefront of our minds.

Hull College works collaboratively with the Local Authority to ensure appropriate arrangements for monitoring and supporting the progress of looked after children and care leavers in line with their age and development are in place, and as they progress through further and higher education. Our aim is to:

• Assist and support young people to apply to the appropriate course at college.
• To help young people maximise their potential.
• Facilitate staff in the college and social care settings to work effectively with care leavers in line with the Children Act 1989 Guidance and Regulations Volume 3: Planning Transition to Adulthood for Care Leavers (2010)

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This collaboration with the Local Authority covers:

• Careers guidance, applications to college, and support at interviews
• Information sharing
• Practical and financial support to care leavers
• Specific support to care leavers to maintain college places, for example our designated LAC Mentoring Service
• Moving on from college
• How to resolve issues and problems

Working collaboratively with the Local Authority enables early identification through pathway planning and (e)Peps. Prior to enrolment the designated person for LAC meets with the Lac coordinators and social workers to identify any specific support needs and any potential barriers to learning. Information is then appropriately shared with the members of the curriculum area directly involved with supporting that student. We regularly facilitate Peps and E-Peps and our ultimate aim is to be a single point of access to promote continuity and a consistent support network.

Young people leaving care are entitled to the equivalent of Income Support Benefit (paid by the Local Authority). He/she will also receive a weekly enhancement. Costs of accommodation until the age of 18 is also paid by Through Care Teams where after housing benefit can be accessed.

For young people who are part way through their course when they reach 18 and where this is part of their Pathway Plan, an application can be made for them to continue to live with their foster carer/host. In some cases, where young people reach the age of 20 they may not be eligible for certain state benefits, but are still actively engaged in education – in such cases, further financial assistance can be offered to meet accommodation and living costs.

Once it is known that the young person has a place on a course then there must be a discussion between the young person, foster carer or social worker and the college as to what exactly is required and how this can be appropriately sourced. Young people who are leaving care face additional challenges when they start a course at a further educational college and they must not have the additional worry or start the course without the proper equipment. Social workers have access to funding to support LAC/Care Leavers with additional tutoring and learning resources, such as the purchase of laptops and other educational resources.

If you feel unsafe or threatened tell your tutor, visit the Student Services Hub to speak to a safeguarding officer, or talk to any member of staff.

Designated Senior Safeguarding Lead

David Greenway
Ext: 2038 | Mobile: 07538113395
Email: David.Greenway@hull-college.ac.uk

Deputy Designated Safeguarding Lead

Alex Reveley
Ext: 3917
Email: Alex.Reveley@hull-college.ac.uk

Designated Safeguarding Officer Hull College Childcare Centre

Sarah Turner
Childcare Centre Manager
Tel: (01482) 598931
Email: Sarah.Turner@hull-college.ac.uk

Vice Principal for HR

Nicola Dimond
Tel: (01482) 329943
Email: Nicola.Dimond@hull-college.ac.uk

Safeguarding Governor

Aly Brooks
Tel: (01482) 598702
Email: Rebecca.Bartle@Hull-College.ac.uk

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During Opening Hours

If for any reason you feel unsafe, because of something that is happening to you in college, or outside college then please speak to your tutor.

Hull (you can ring Reception on 01482 329943):

Monday - Thursday 8am - 6pm & Friday 8:30am – 4:30pm

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Out of Hours Contacts

Concerns about your personal safety

Police call 999 (emergency) or 101 (non-emergency)

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Concerns About Your Health and Well-Being

Hull

Children and Families: EHaSH - Tel: 01482 448879 during normal office hours

Adults at Risk via Multi-Agency Safeguarding Hub – Tel: 01482 616092

After 5pm Emergency Duty Team - Tel: 01482 300304 (out of normal office hours)

East Riding

Children and Families - Tel: 01482 395500

Adults at Risk - Tel: 01482 396940

After 5pm Emergency Duty Team - Tel: 01377 241273

Hull & East Riding Mental Health Crisis Team‍

0800 138 0990 (24-hour service)

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Young people will be using the internet more during this challenging period to stay connected and in contact with family, friends and college staff. On-line safety and risks could well be heightened during this difficult period. Hull College is also using online approaches to deliver training and support. Staff will be aware of the signs and signals of cyberbullying, child sexual exploitation and other risks online and apply the same child-centred safeguarding practices as when learners are learning at the College. The College continues to ensure appropriate filters and monitors are in place via our IT Department.

It is extremely important that professional boundaries do not slip during this exceptional period. Please speak to your line manger if you have any concerns or questions.

With such different arrangements in place, young people could be at greater risk of on line abuse. We remind all staff to maintain the view that ‘it could happen here’ and to immediately report any concern, no matter how small, to their relevant Designated Safeguarding Officer. Learners accessing remote learning will continue to receive guidance on keeping safe online and know how to raise concerns with their tutor, Student Support Officer, Additional Learner Support Team Leader, or Youth Worker.

We recognise the potential for abuse to go on between young people, especially in the context of a college closure. All staff will remain vigilant to the signs of peer-on-peer abuse, including those between young people who are not currently attending our provision, and report any concern, no matter how small, to their relevant Designated Safeguarding Officer.

Restrictions to movement and contact with other people may mean many learners are more likely to be at risk of mental health and emotional problems. Hull College has made learners, their families, and staff aware via our website of where further support, guidance and advice can be found in Hull and East Riding of Yorkshire. The link below is to our website where relevant local partner agencies can be found here.

You have a right to keep information about you private. You only have to tell people what you really want them to know.

You have a right to explore the internet but remember that you cannot trust everything that you see or read on the internet.

Remember not everyone is who they say they are on the internet. You have a right to tell someone if you think anyone is suspicious.

You have the right to not be videoed or photographed by anyone using cameras, web cams or mobile phones.

You have a right not to be bullied by others on the Internet and you have the right to report this to an adult if this happens.

We are all responsible for treating everyone on line with dignity and respect. You should not use behaviour or language that would be offensive or upsetting to somebody else.

The NCA's CEOP Command is here to help children and young people. We are here to help if you are a young person and you or your friend (up to age 18) has been forced or tricked into taking part in sexual activity with anyone online, or in the real world. We also have advice and links to support for other online problems young people might face, such as cyberbullying and hacking.

Hull College is dedicated to promoting values which support our learners to develop a strong sense of social and moral responsibility. Students are prepared for life in modern Britain by developing an understanding of:

Democracy

How we can influence decision making through democratic processes such as the national electoral system, local elections or our own Students’ Union elections.

The Rule of Law

The rule of law, in its most basic form, is the principle that no one is above the law and that the law applies equally to us all, rulers and ruled alike. We are law abiding citizens and we are all accountable to the laws of our society.

Individual Liberty

We understand and exercise our human rights in a safe environment. Students are supported and encouraged to make informed choices about their future progression pathways.

Mutual Respect and Acceptance

We promote the importance of mutual respect through our shared ‘Acceptable Standards’ of behaviour and we actively promote diversity and accept that people have different faiths or beliefs.

We promote these values through our Acceptable Standards charter, which can be found throughout the college.

If you have any safeguarding concerns or worries in the first instance, please contact any of the following:

14-16 College

Alex Reveley (Extension 3917)

Head of 14-16 College

Email: Alex.Reveley@hull-college.ac.uk

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Apprenticeships

Trevor Spencer (Extension 3456)

Mentor Support

Email: Trevor.Spencer@HCUKtraining.co.uk

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Further Education

Tina Lynam (Extension 2173 or 07538113441)

Email: Tina.Lynam@hull-college.ac.uk

Julie Grantham (07973901168)

Student Support Officer

Email: Julie.Grantham@hull-college.ac.uk

Andrew McCartney (07944242280)

Student Support Officer

Email: Andrew.McCartney@hull-college.ac.uk

Carrie Leah (07904979160)

SEND Additional Support Team Leader

Email: Carrie.Leah@hull-college.ac.uk

Higher Education

Suzannah Miller (07538113396)

HE Student Engagement Officer

Email: Suzannah.Miller@Hull-College.ac.uk
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Sadie Bainton (07944271172)

HE Student Engagement Officer

Email: Sadie.Bainton@hull-college.ac.uk

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