‍

‍If you are in an emergency situation or there is an immediate threat to life, call 999 for...

• Police
• Fire
• Ambulance

Children and Families Services

Hull

• Children & Families - via Early Help & Safeguarding Hub on 01482 448879 during normal office hours

• Adults at Risk - via Multi Agency Safeguarding Hub Tel 01482 616092

• After 5pm Emergency Duty Team on 01482 300 304 (out of normal office hours)

East Riding

• Children & Families - via Early Help & Safeguarding on Hub 01482 395500 during normal office hours

• Adults at Risk - call 01482 396940

• After 5pm Emergency Duty Team on 01377 241273 (out of normal office hours)

‍

‍

CAHMS Resources

Downloads, Apps, videos and information on a range of issues including anxiety, sleep difficulties, anger and stress.

www.camhs-resources.co.uk

Headspace

Headspace offer informative animations on Youtube to support you with anxiety, troubling thoughts and stress. They also have an app supporting you to use mindfulness techniques.

www.headspace.com

Young Minds

Young minds offer information about mental health in general, including tips for self-care, bullying and what to do in a crisis.

www.youngminds.org.uk

Domestic Abuse

Local domestic abuse support services are available to provide support, advice and information. If you, a family member, friend or neighbour are affected by domestic abuse and coercive and controlling behaviour, please contact:

• HULL DAP: 01482 318759

• If you need to request support online visit: hulldap.co.uk

• Hull Women's Aid: 01482 446099

• Preston Road Women's Centre: 01482 790310

If in immediate danger, dial 999 (no credit is needed).

If you can't speak, press 55 on your telephone when the call taker is on the line and they will still provide help.

To report a non-emergency incident contact Humberside Police on 101.

Kooth

Kooth is a free, anonymous and safe counselling and support service available to all young people ages 11-25 years across East Riding of Yorkshire, North Lincolnshire and Hull. Fully trained and qualified counsellors and emotional wellbeing practitioners are available until 10pm each night, 365 days a year.

Visit Kooth.com to get in touch.

Family Action

Family Action is a charity that works with families to work through stress, disruption and general trouble and strife. They provide counselling sessions over the phone, email or text. Contact Family Action on 0808 802 6666 or text 07537 404 282 (Monday-Friday 9am - 9pm).

Email: familyline@family-action.org.uk

Out of hours text: Family Action to 85258

Targeted Youth Support (TYS) (Hull)

The Targeted Youth Support Team offer support, information and advice to young people aged 16 -21. The following groups are eligible for the service:

• Young people aged 16 or 17, Child in need, UASC, Looked After Children

• Young people 18+ young people open to the TYS service (allocated or duty)

• Care leavers aged 16 -25 (eligibility for those over 21 will require an open allocation to leaving care)

• Out of town care leavers aged 16 -21 (advice and information only can be provided)

• Homeless prevention and relief

Contact Information

Monday - Thursday 8:30am - 5pm

Friday 8:30am - 4:30pm

Telephone: 01482 615602

Email: targetedyouthsupport@hullcc.gov.uk

Youth and Family Support (East Riding)

Services include:

• Counselling

• Support for young people and their families, including:

• Emotional health

• Mental health

• Well-being

• Behaviour and aggression

• Drugs or alcohol

• Family relationships

• School attendance

• Bereavement and separation

• Youth counselling

CAMHs Contact Point (Mental Health)

Contact Point provides a single point of contact to CAMHs services. It is staffed by clinicians and has been designed to make it easier for young people and their families to access our services.

Contact Point role is a single point of access telephone triage service, for young people and children under the age of 18. We offer advice and signposting to young people and professionals working with 5-17 year olds. Self-referrals can be made by the young person themselves, as well as by parents/carers or anyone who has concerns about an individual within this age range, with whom they have contact.

Contact Point is available from 9am - 5pm (Monday - Friday)

Hull: 01482 303688

East Riding: 01482 303810

Already have a CAMHs worker?

The numbers to call are:

Rivendell: 01377 208280

Westend: 01482 303680

The Warren Youth Project

Because of the Coronavirus (COVID-19), the Warren is only open to young people on an appointment basis. But any young person can have an appointment - whether it be for counselling, employment support, music, spoken word, advice, general support, a food parcel or just a chat. They will also be operating a food parcel delivery service very soon to young people in Hull. Please message them your contact number and address if you would like to be added to their delivery list.

Tel: 01482 218115

Hull and East Riding Mind

Hull and East Yorkshire Mind have extended the hours of their information and advice line to 24 hours a day to support local people during the current Covid-19 crisis. The information line is available for everyone in the Hull and East Yorkshire area.

The service, which originally ran from 9am-5pm Monday-Friday. has now been extended as part of a joint partnership between Hull and East Yorkshire Mind and Humber Teaching NHS Foundation Trust.

Alternatively, you can visit www.heymind.org.uk/coronavirus for more information on managing your mental health during the coronavirus outbreak.

MIND can offer counselling as well as help and support around...

• Mental health problems

• Where to get help near you

• Treatment options

• Advocacy services.

https://www.heymind.org.uk/how-we-can-help/one-to-one-support-2/children-and-young-people/

Tel: 01482 240200 - 24 hours a day, 7 days a week

Info Line: 01482 24013

Email: info@heymind.org.uk

Let's Talk (Adults)

Let’s Talk offers mental health support to Hull (adult) residents. focusing on depression and anxiety services, including free stress control courses.

Tel: 01482 247111

Email: Letstalkhull.org.uk

Text: 61825

Local NHS Support: If you are worried about a young person and think they would benefit from talking to someone about their mental health, contact CAMHs on 01482 303688 (Hull) and 01482 303810 (East Riding) to find out more information.

Out of office hours call: 01482 301701 (option 1 adults, option 2 U18's).

Mental Health Response Service

The Mental Health Response Service (MHRS) is for adults aged 18 and above. It is an access and urgent care service for people living in Hull and the East Riding of Yorkshire who are experiencing severe and enduring mental health problems and also an acute mental health crisis.

Crisis and urgent referrals. If you are in crisis or referring someone who is in urgent need of mental health care, please contact the service on  01482 301701

Routine Referrals: If your referral or enquiry is not of an urgent nature, we would kindly request that you use our preferred referral method of email, which is a secure way of contacting the service. You may still contact the service by phone to make a routine referral, but please be advised that phone lines can become very busy and you may be required to wait on hold until an operator can take your call. The routine referrals form can be downloaded below and should be emailed back to hnf-tr.mhrs@nhs.net.

https://www.humber.nhs.uk/Services/making-a-referral-to-the-mhrs.htm

SEED (Eating Disorder Support Service)

The Resource Room, SEED, Wilberforce Health Centre, 6 – 10 Story Street, Hull

Tel Advice Line: 01482 718130

Suicide Support

If you or a friend is experiencing suicidal thoughts, you can contact these agencies.

• Samaritans - call 116 123 or visitwww.samaritans.org

• Papyrus - call 0800 068 4141 or visit www.papyrus-uk.org

Papyrus will also offer support and guidance for anyone worried about a young person who is feeling suicidal.

NSPCC HELPLINE

Call 0808 800 5000 or email help@nspcc.org.uk

ReNew

Confidential support for anyone affected by alcohol or drugs in Hull.

Trafalgar House, 43-45 Beverley Road, Hull

Tel: 01482 620013

www.changegrowlive.org/content/hull-renew

ReFRESH

Young People’s Substance Misuse Service.

ReFresh works with young people up to the age of 19 who live in Hull and are in need of support to make safer choices about drugs, solvents or alcohol. They also give advice to parents, carers, professionals and family members.

Kenworthy House, 98-104 George Street, Hull

Tel: 01482 331059

East Riding Community Drug and Alcohol Team

The Community Drug and Alcohol Team provides an overarching case management service for people requiring medium to long term support. This includes; prescribing and psychological interventions alongside a short term intensive programme (ART) and Aftercare. It has permanent bases in Goole, Bridlington and Hull and works in Primary Care. It also offers satellite clinics in other areas to ensure that those who need the service are able to access it.

82 Spring Bank Hull HU3 1AB

Tel: 01482 320 606

Email: info@ads-uk.org

Yorkshire MESMAC

• Information, advice and guidance on sexual and reproductive health

• Healthy Relationships

• Consent

• Condom distribution

• STI and pregnancy testing

15 Freetown Way, Hull HU2 8JQ

Tel: 01482 291190

The Wilson Centre (Adults)

• Customer service centre

• Citizens Advice

• Housing queries

• Council Tax

• Housing benefits

• Housing repairs

The Wilson Centre - Alfred Gelder Street Hull

Tel: 01482 300 300

‍